Terms of Service

These Terms & Conditions (Terms of Service /Terms) are legally enforceable and constitute an agreement between Isha Foundation (We/ Us) and end user (You/ Your) and are in the form of an electronic record as defined by various Indian statutes governing electronic records, as revised from time to time. This is an electronic record that does not require a physical or digital signature to be created.

These terms apply to your stay at Isha Yoga Center as a user (You/Your) of this Website. If you use our Website: https://cottage.isha.in/ (Site) to book a cottage, it is assumed that you have read, comprehended, and accepted to be bound by these Terms. If You do not agree to all of these Terms, You are strictly forbidden from accessing the Site and must immediately stop using it.

You hereby represent and warrant that you are of legal age to engage in these Terms, as defined by the India Contracts Act, 1872. We reserve the right, at our sole discretion, to change the Terms & Conditions at any moment without any notice.

1. Purpose of Accommodation at Isha Yoga Center

   1. Isha Yoga Center, is a space designed to impart tools for wellbeing to all. It is done through offering various Yoga programs, Yoga-based health and rejuvenation programs, Yoga teacher training programs, etc. Cottages are used for the stay of volunteers, participants, meditators and visitors who have come to take part in the activities happening inside Isha Yoga Center only.
   2. The cottages at Isha Yoga Center are NOT to be used as in a hotel, guest house, resort or for casual stay or vacation purposes. They are made available ONLY for the purposes mentioned above.
   3. If it is found that any guest is using the space for a purpose different than the above, their booking will be canceled and they will be requested to leave.

2. Booking Guidelines

   1. Cottages can be rented for a maximum of 10 days in a 60-day period.
   2. To reserve a cottage, you must be at least 18 years old. Those below 18 years must be accompanied by an adult.
   3. The standard check-in timings are 8 AM, 1 PM and 6 PM, and checkout timings are 6 AM, 11 AM and 4 PM respectively. You are requested to checkout at the checkout time mentioned by you while booking, without any delay, so that the cottage can be made available for the next guest.
   4. For the safety of the guests, traveling / check-in at odd hours (between 9 PM and 6 AM) is strictly prohibited.
   5. Cottages at Isha Yoga Center are primarily to support various events and programs. Other users can reserve them subject to them not being used for events/ programs. We reserve the right to cancel your reservation at our discretion in case the cottages are needed for an event / program in exceptional circumstances. You will be notified of the same via the contact information You provide.
   6. Reservations once made cannot be modified. You will need to cancel and make a new reservation for a change of dates.
   7. If You are trying to book cottages as a participant in a program, please double-check the dates of accommodation offered as part of the program. Please book additional accommodation only if it is not already provided as part of program participation.
   8. As part of the registration process, all guests must upload a valid government-issued ID card (with a photo) such as Aadhaar / Driving License / Voter ID / Passport. Guests must present the same ID at the time of check-in. We request that you carry the original IDs with you.
   9. As per the extant government guidelines, all overseas visitors (non-Indian passport holders, OCI cardholders & NRIs), including children and infants, are required to present their valid passport in original and Indian visa/ OCI card on arrival to check in to accommodation at Isha Yoga Center. Please note that exceptions will not be possible.
   10. All rates provided are inclusive of GST.
   11. The reservation is subject to last-minute adjustments; you will be notified of any changes via the contact information you provide.
   12. Isha Foundation reserves the right to refuse service to anyone, at any time, without specifying any reason.

3. Stay Guidelines

   1. The Isha Foundation reserves the right to reject service or ask You to leave in case:

• You refuse or fail to pay the full amount towards the cottage rent before check-in.
• You act in a chaotic manner that disturbs the tranquility of the space.
• You cause damage to Isha Foundation’s property by destroying, damaging, defacing, or threatening to do so.
• We consider any of your activities to be unacceptable.
• You engage in any criminal activity.
• You are an unaccompanied minor (less than 18 years of age).

2. Pets are strictly prohibited.
3. We will not be held liable for any unforeseeable damage, loss, or accidents that occur during your stay.
4. In case two persons of opposite genders are sharing a cottage, they should either be married couples or immediate family members.
5. Couples would need to provide the necessary documents to prove they are married.
6. There are no separate driver’s quarters available. If your driver(s) will be able to strictly follow ALL the guidelines of the Isha Yoga Center, you can book a separate cottage in advance. Otherwise, we recommend that they stay in hotels outside.
7. Maids / attendants to look after the elderly / children may be allowed to share cottages on a case-by-case basis.
8. Liquor, tobacco, cigarettes, narcotics and non-vegetarian food are strictly prohibited in and around the Isha Yoga Center. Anyone found in possession or under the influence of any of these substances will be reported to the authorities and requested to leave the Isha Yoga Center immediately.
9. Guests are requested to plan in such a way that they do not have to leave the Isha Yoga Center premises during their stay. Leaving the premises during your stay will amount to checking out and re-entry will not be possible.
10. There will be no further guests added after check-in.
11. Cooking inside the cottage is strictly prohibited.
12. Except for cottage cleaning, no other cottage service is available.
13. Please pack adequate clothing because there will be no laundry or drying facilities.
14. Please keep the cottage in good condition and keep it clean and sanitary.
15. You will be held accountable for any damage caused by You to the assets of Isha Yoga Center.
16. In the event of any emergency or unforeseen health-related complications, you agree to abide by the recommendations made in your best interests by the medical team of Isha Yoga Center, including having to leave the premises immediately for further evaluation and treatment. Any medical expenses incurred in this regard will be fully borne by you.
17. If you are not in a position to communicate or decide about your treatment options, you agree with whatever course of action the medical team at Isha Yoga Center decides upon even before your family is informed or arrives.
18. You agree to indemnify and hold Us harmless with respect to your health, ailments or recovery during your stay at Isha Yoga Center. Isha shall not be liable and does not hold any responsibility for the same.
19. You understand that the Isha Yoga Center has only a small facility for immediate health care and does not have any other medical facilities apart from that.
20. You may experience language and cultural barriers during your stay. We humbly request that you be patient and kind to the volunteers who will assist you during this time.
21. Please do not pluck flowers.
22. Photography inside Isha Yoga Center is prohibited, with the exception of the 112-ft Adiyogi.
23. Walking through the forest is not permitted.
24. Please refrain from public display of affection, including holding hands, hugging, etc.
25. Both men and women should wear clothing that covers shoulders, upper arms, midriff, and legs down to their ankles. Please avoid tight or transparent clothing.
26. Two wholesome vegetarian meals are offered to guests at Isha Yoga Center in batches. Brunch is offered at Bhiksha Hall at 10:00 AM and 10:45 AM and dinner at 7:00 PM and 7:45 PM. Doors close 2 minutes before meal time.
27. Bedtime is 9:30 PM. Please avoid the usage of cell phones and talking loudly, especially after 9:30 PM, to avoid disturbing others.
28. An important part of being at the Isha Yoga Center is to become attentive to what is happening within and around you. Mobile phones can become a hindrance in this effort. Hence, guests are requested not to use mobile phones while walking inside the premises. This includes voice calls, messaging, browsing, etc. Kindly move to the side of the walking pathway and stand/sit in one place before using your phone.
29. Please ensure that children stay quiet after 9:30 PM to avoid disturbing other guests. Children should be supervised at all times.
30. While Isha Yoga Center is a safe space, visitors are advised to ensure the safety of their own valuables and belongings. Isha Yoga Center will not be held liable for any lost items.

4. Payment Terms

1. We accept the following modes of payment, i.e., cash, debit/credit cards, UPI.
2. In the event that any of the above-mentioned points in this Agreement are not fulfilled, we reserve the right to cancel your reservation and the refund will be done as per the Cancellation and Refund Policy.
3. Payment for the entire duration of your stay needs to be made in advance at the time of booking.

5. Cancellation and Refund Policy

1. Guests must cancel their bookings in the guest portal by logging into their profiles before the check-in time of the booking.
2. Date & time of the cancellation request in the guest portal will be considered for determining the cancellation charges.
3. Canceling the booking by any other mode of communication will not be considered valid.
4. In case of any issues on the portal, guests can send an email on cottage.refund.enquiry@ishafoundation.org with the error screenshot. If there is a technical issue in the portal which did not allow the guest to cancel their booking (for which screen shot proof is needed), the sent date & time of above email will be considered for determining the cancellation charges.
5. It will take 4 to 5 weeks to process the refund.
6. There will not be any refund if the stay duration/occupancy is reduced or rate type is downgraded after check in.
7. No-show: the whole duration of the booking will be canceled at 9 pm of the date of check-in and there will not be any refunds
8. Modification of booking dates: Once a booking is confirmed, modification of booking dates is not allowed. In case of changes, guests are required to cancel the existing booking and create a new one. Please note that the cancellation charges will apply as per our policy, and rebooking is subject to the availability of cottages.
9. If you wish to downgrade the cottage type, please cancel the original booking and rebook. Please note cancellation charges are applicable based on the policy and rebooking is subject to availability of the cottages.